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Users And Authentication

The Users and Authentication section manages who can access ArkBox and what they are allowed to do.

Pages In This Section

PagePurpose
UsersManage individual user accounts.
GroupsOrganize users into collections.
RolesDefine permission sets.
LDAPConnect ArkBox to an external directory service.

Users

The Users page lists all user accounts in ArkBox.

The table can show username, full name, email address, mobile number, account type, and account status.

Administrators can search users, create users, edit details, delete users when appropriate, export CSV data, and refresh the table.

Create A User

  1. Open Admin.
  2. Open Users and Authentication.
  3. Select Users.
  4. Select Create User.
  5. Enter the required user details.
  6. Assign the correct role or group if the form requires it.
  7. Save the user.
  8. Confirm the user appears in the table.

Groups

Groups organize users into logical collections so access can be managed more easily. Use groups for departments, project teams, role-based work groups, or LDAP-synced collections.

FieldMeaning
Group NameThe name of the group.
UsersNumber of users in the group.
RolesRoles assigned to the group.
PermissionsPermission count available through the group roles.
DescriptionNotes about the group purpose.

Create A Group

  1. Open Groups.
  2. Select Add Group.
  3. Enter a clear group name.
  4. Add a description when helpful.
  5. Assign users and roles if available.
  6. Save the group.

Roles

Roles define what actions users can perform. Examples include Admin, Viewer, Project Manager, Project Officer, and HR Manager.

Administrators can create roles, edit role names or descriptions, assign permissions, review role usage, and delete roles that are no longer needed.

Create A Role

  1. Open Roles.
  2. Select Add Role.
  3. Enter the role name.
  4. Add a description if needed.
  5. Select the permissions that match the user's responsibilities.
  6. Save the role.
  7. Assign the role to users or groups.

LDAP

LDAP connects ArkBox to an external directory service for centralized authentication.

FieldPurpose
Enable LDAP IntegrationTurns directory login on or off.
Domain NameOrganization domain used for directory accounts.
Server AddressLDAP server hostname or IP address.
Port and ModeConnection settings for the LDAP server.
Bind DN and PasswordCredentials used to query the directory.

Configure LDAP

  1. Open LDAP.
  2. Enable LDAP integration.
  3. Enter the domain and server details.
  4. Enter bind credentials.
  5. Select Test Configuration.
  6. Save the settings after a successful test.

Good Practices

  • Create groups around teams or responsibilities, not individual exceptions.
  • Assign roles through groups where possible.
  • Keep role names simple and meaningful.
  • Disable or remove accounts when users no longer need access.
  • Test LDAP before saving changes.