Skip to main content

General Settings

General Settings control system-wide behavior for connections, email, monitoring, time, and logs.

Pages In This Section

PagePurpose
ConnectionsConfigure the default RemoteOps connection server URL.
SMTP SettingsConfigure outgoing email.
Performance (CPU/Mem)Configure system monitoring and usage logging.
Time Settings (NTP)Configure timezone and time synchronization.
Log ViewerReview system activity and audit events.

Connections

The Connections page stores the default server URL used when creating RemoteOps connections.

  1. Open General Settings.
  2. Select Connections.
  3. Enter the RemoteOps connection server URL.
  4. Save Connections.

Use a valid, reachable URL. If the URL is incorrect, new remote connection setup may fail.

SMTP Settings

SMTP Settings configure the outgoing email server used by ArkBox for notifications, alerts, report delivery, and password reset emails when enabled.

FieldPurpose
SMTP HostEmail server address.
PortEmail server port.
EncryptionSecurity mode such as STARTTLS.
Username and PasswordEmail server credentials.
From Name and EmailSender identity shown to recipients.

Configure SMTP

  1. Open SMTP Settings.
  2. Enter the email server details.
  3. Save Settings.
  4. Enter a test recipient.
  5. Send a test email.
  6. Confirm the email arrives.

Performance Monitoring

Performance settings control how CPU and memory data is collected and stored.

SourceUse
LocalBest for single-system setups.
HostUseful for external monitoring hosts.
BothRecommended when you need broader visibility.

Usage logging records performance data over time for diagnostics, historical review, and capacity planning.

Time Settings

Time Settings keep ArkBox time accurate across logs, schedules, attendance, and reporting.

  1. Open Time Settings (NTP).
  2. Select the system timezone.
  3. Add NTP servers, such as time.google.com.
  4. Enable NTP sync requirement for attendance if required.
  5. Save Configuration.

Log Viewer

The Log Viewer is the system audit explorer.

The summary can show total logs, errors in the last 24 hours, warnings in the last 24 hours, info logs, and debug logs.

Use filters to narrow logs by search text, log level, category, status, and date range.

Good Practices

  • Test email settings before enabling scheduled report delivery.
  • Keep the system timezone aligned with organizational reporting needs.
  • Use NTP sync when attendance accuracy matters.
  • Use Log Viewer before making assumptions about user or system activity.